Understanding User-Generated Content in the Beauty Industry User-generated content (UGC) has emerged as a vital strategy in beauty marketing. Essentially, UGC includes any type of[…]
Understanding Customer Support in E-commerce In the current digital age, customer support systems are critical to e-commerce operations, acting as a bridge between the business[…]
The Role of Chatbots in Enhancing Customer Experience In the evolving landscape of the UK retail sector, chatbots are emerging as pivotal tools in revolutionising[…]